Privacy Policy

Last updated: 24-10-2025

Tooth Town (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.toothtown.com.au or interact with our services.

1. Information We Collect

We may collect personal information including:

Your name, contact details, and date of birth
Information you provide through forms or enquiries (e.g., appointment requests, referrals)
Medical and dental history provided during consultations or through secure intake forms
Payment and billing information for services rendered
Website usage data via cookies or analytics tools

2. How We Use Your Information

We collect and use personal information to:

Provide dental and related health services
Communicate with you regarding appointments and care
Process payments and insurance claims
Improve our website and patient experience
Comply with legal, regulatory, and accreditation requirements

3. How We Protect Your Information

We use secure practice management software, encrypted communication systems, and restricted staff access to ensure your personal information remains confidential. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

4. Sharing Your Information

We only share information where necessary, such as:

With other healthcare providers involved in your care
With hospitals, anaesthetists, or laboratories
With your health fund (where applicable)
When required by law or court order

We never sell or trade personal information for marketing purposes.

5. Cookies and Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to help improve user experience. You can disable cookies through your browser settings if you prefer.

6. Access and Correction

You may request access to your personal information or correction of inaccurate details by contacting us at:
📧

📞 (07) 3398 5885
📍 Shop 3, 412 Old Cleveland Road, Coorparoo QLD 4151

7. Updates to This Policy

This Privacy Policy may be updated from time to time. The most recent version will always be available at www.toothtown.com.au/privacy-policy.

8. Contact Us

If you have questions or concerns about your privacy, please contact our Privacy Officer:
Tooth Town – Privacy Officer
📧
📞 (07) 3398 5885